Internal Review of Outcomes

An application for Internal Review of an outcome must be submitted to the Chief Executive Officer within 14 calendar days of the assessment result being notified.

An applicant may request review of a decision made by the Australian Physiotherapy Council relating to the outcome of the Eligibility Assessment, Written Assessment, Clinical Assessment, Assessment of Equivalence of Qualification, or the Skills Assessment. Please note that the applicants can no longer request review relating to the overall assessment outcome.

Candidates can make an application by downloading this form.

Grounds for Internal Review

A candidate may make an application for Internal Review of an outcome on one or both of the following grounds:

  1. The procedural requirements as specified by the Australian Physiotherapy Council were not followed in a significant manner or to a significant extent; or
  2. The candidate’s performance was adversely affected by significant deficiencies in the assessment procedures beyond the control of the candidate.

The candidate must make an application addressing the grounds for review and provide claims relevant to those grounds. A fee applies for lodgement of an Internal Review - this fee is refunded if the outcome of the review is that the candidate will be provided a resit of the assessment.

Conduct of the Internal Review

An Internal Review Panel is made up of:

  1. Two nominees who are physiotherapists with experience in education
  2. One nominee with experience in investigation of complaints who is not a physiotherapist

Panel members will not have had prior involvement in the assessment for which the applicant is requesting review. A Council Board of Directors member (with the exception of the Council Board Chair and Deputy Chair) may be a Panel member.

The Chief Executive Officer will convene the Panel and ensure preparation of the appropriate documentation for review by the panel. Where possible documentation will be de-identified.

Decisions of the Internal Review Panel

The Panel can make a decision to uphold an application for Internal Review or confirm the original decision. If a decision is upheld, the candidate will be provided with a resit of the assessment. The original result cannot be changed.

The Panel's decisions are considered final.

Except where otherwise required by law, all records of deliberations of the Internal Review Panel shall remain confidential.

Candidates will be notified of the decision of the Panel within 14 days of the Panel meeting.

Outcome of Internal Review

The Internal Review Panel’s determination may be:

i.            The original decision is confirmed

Or

ii.            The procedural requirements as specified by the Australian Physiotherapy Council were not followed in a significant manner or to a significant extent and the candidate should be offered a repeat assessment

Or

iii.            The candidate’s performance was adversely affected by significant deficiencies in the assessment procedures beyond the control of the candidate and the candidate should be offered a repeat assessment

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