The Council’s COVID-19 Response

From Thursday 18 February 2021, the Council have resumed our operations in line with the Victorian State Government and Health Department directives for COVIDSafe measures.

The Council remains committed to supporting our important accreditation and assessment customers and our team are working extremely hard to deliver our high quality services.

Candidates are advised to check Government websites for relevant information regarding border and travel restrictions, and state-based quarantine expectations.

The Council are continuing to monitor the situation and how that may affect our business activities and our customers.

Thank you for your patience and understanding at this time.

Frequently Asked Questions

1. What are the current Australian border closures?

For candidates based within Australia: As travel restrictions are changing regularly due to the various cases in different Australian states and territories, you should check the official government advice in the links below. Please note, if you are organising travel for an assessment, you will need to check the requirements in the state or territory you are travelling from, as well as the requirements for your destination.

For candidates based overseas: Travelling to Australia for the purpose of completing APC assessments is not currently permitted, due to the border being closed. You will need to check with the Department of Home Affairs as to when travel may be possible for you.

2. Am I allowed to come into the Council office?

The Council cannot accept visitors into our office with the exception of scheduled Clinical Assessments.

If you are experiencing any COVID-19 symptoms (fever, shortness of breath, cough coughing, and sore throat) you are not permitted to enter our premises.

Candidates attending scheduled Clinical Assessments must arrive on time, but will not be permitted to enter earlier than the start time specified in their candidate dashboard.

3. Do I need to wear a mask when I come into the Council office?

Yes, you are required to wear a mask during Clinical Assessments.

4. What extra precautions is the Council taking to manage the risk of COVID-19?

Every person who enters our office must check-in via a QR code.

Multiple hygiene stations are located throughout the office and Sim Lab.

Increased cleaning of the Sim Lab before, during and after Clinical Assessments.

5. Will I lose the payment I paid if I can’t come to my clinical assessment or written assessment due to COVID restrictions?

As at 27 January 2021, the Council will reschedule assessments (without any penalty) that are impacted by unforeseen changes due to travel restrictions or requirements to quarantine. Please note however that this does not include existing restrictions, and it is the candidate’s responsibility to make their own travel arrangements and take these into consideration when assessments are scheduled.

6. Can I drop into the Council office to hand in documents and paperwork?

No, due to COVIDsafe practices, we no longer accept walk in visitors to our office. Please get in touch to know how you can submit your documents and paperwork to the Council.

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